Aug 15, 2024
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In Outlook, take the following steps to access a shared mailbox:
- Go to File => click the big Account Settings button => Account Settings
- Double-click on your email address, then More Settings
- Go to the Advanced tab and press Add button
- Type in the name of the shared mailbox, for example sales
- Then exit out ( Ok => Next => Done => Close )
The shared mailbox will now show up in your list of folders on the left, usually down at the bottom of the list.